1. Introduction
Welcome to [Your Brand Name]. We provide healthcare, wellness, medicine supply, consultation support, and related services. This Privacy Policy explains how we handle information collected through our website, inquiry forms, WhatsApp, phone calls, emails, and other communication channels.
2. Information We Collect
We may collect the following types of information when you interact with us:
- Name, mobile number, email address, and location
- Business or company details, if applicable
- Product or service inquiry details
- Prescription or medical requirement details, when voluntarily shared
- Payment, billing, and delivery information
- Website usage data such as browser type, device, IP address, and pages visited
3. How We Use Your Information
Your information may be used for the following purposes:
- To respond to your inquiry or service request
- To provide medicine supply, wellness services, or healthcare support
- To process orders, quotations, payments, and delivery
- To contact you via call, WhatsApp, SMS, or email
- To improve our website, services, and customer experience
- To send updates, offers, service reminders, or important notifications
- To comply with legal, regulatory, and business requirements
4. Medical & Health Information
If you share any health-related information, prescription details, or medical requirements, we use it only to understand your request and provide appropriate support. We do not sell sensitive health information to third parties.
Any health-related information provided on this website is for general assistance and service purposes only. It should not replace professional medical advice, diagnosis, or treatment from a qualified healthcare professional.
5. Sharing of Information
We may share limited information only when necessary with:
- Authorized team members
- Delivery or logistics partners
- Payment gateway or billing service providers
- Healthcare or pharmacy support partners, if required
- Government, legal, or regulatory authorities when required by law
We do not sell your personal information to unauthorized third parties.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss. However, no online platform can guarantee 100% security.
7. Cookies & Tracking
Our website may use cookies, analytics tools, or tracking technologies to improve user experience, analyze website performance, and understand visitor behavior. You can disable cookies through your browser settings.
8. Marketing Communication
By submitting your details, you may receive follow-up communication related to your inquiry, offers, services, and updates. You can request to stop receiving promotional communication at any time.
9. Data Retention
We retain your information only as long as necessary for service delivery, business records, legal compliance, dispute resolution, and customer support.
10. Your Rights
You may contact us to request access, correction, update, or deletion of your personal information, subject to applicable legal and business requirements.
11. Third-Party Links
Our website may contain links to third-party websites, payment gateways, social media pages, or external services. We are not responsible for the privacy practices or content of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Last Updated: [Date]
Need Help or Have a Privacy Question?
Contact our support team for any privacy, data, or service-related query.
Contact UsContact Information
Company: Gurukrupa surgical
Email: meetmaheshwari56@gmail.com
Phone: 9265881162
Address: [Your Company Address]